What Millennials Want From Social Media

January 13, 2020

 

 

In today's business world, marketing is an essential part of reaching your target audience. However, there are many more options to market your brand then there were a decade ago. If you want to reach a Millennial audience with your brand, social media is a great place to start. Here are two of the most important things to keep in mind when you are marketing to this demographic on any popular social media.

 

Build Authenticity With Your Brand

When it comes to social media, Millennials expect to see everyone being real--and that includes brands. They want to feel like they are being authentically engaged with those they follow. How can a brand present themselves as authentic while still maintaining a level of marketing that generates sales? The key is to provide things that go beyond direct sales messages. Utilize social media for a variety of non-paid content, react swiftly to customer service issues, and provide a level of informative and entertaining posts that keeps your followers coming back to your page.

 

Create a Platform for User Content

If you want to build a sense of community and a sense of trust to what you have to offer your customers, you don't want your brand's social media pages to look like a lot of one-sided conversations. For many brands it can be beneficial to post user-generated content. You can do this by simply asking for what you want, and see what the community brings to the virtual table. This content can also go beyond simple text answers to open questions and come in the form of art, photography and video.

Are you ready to step up your social media marketing game with your Millennial demographic? If so, please contact us to see how we can assist in your next marketing campaign.

 

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